Privacy and Cookie Policy


Omni/Osborne Candidate Privacy Notice

Last Updated: October 2018


Dear applicant, 

In order to ensure that you are fully aware of how your data will be processed, stored and shared as part of your application to Osborne please read the below statement carefully.


Omni RMS is the dedicated recruitment partner of Osborne, and will be, alongside Osborne, managing the recruitment process.  Omni RMS will also be managing the applicant portal – Appellia 


Omni’s registered office is at Charter House, Woodlands Road, Altrincham, Cheshire, WA14 1HF and is a company registered in England and Wales under company number 03278470.  Omni are registered on the Information Commissioner's Office Register of Data Controllers under registration number Z7378991 and act as data controller and data processor.  Omni’s designated Data Protection Lead can be contacted at


The Osborne Group of companies registered office is at Osborne, Fonteyn House, 47 – 49 London Road, Reigate, Surrey, RH2 9PY 

Osborne’s designated Data Protection Lead can be contacted at  


What personal information will be collected? 

We take great care to ensure that the information it holds about you meets legal, statutory and contractual obligations and is held securely.  This includes having appropriate procedures and practices in place to ensure your personal information is protected.  


We will collect personal information that you provide as part of the application and recruitment process.


This may include your 

  • Name 

  • Address 

  • Contact information  

  • Employment details including salary  

  • Curriculum Vitae (CV) 

  • Eligibility to work in the UK


We collect information in the following ways  

  • Online application form (including CV upload) CV 

  • Over the phone in person  

  • From Recruitment Agencies


Equal opportunities monitoring  

As part of Osborne’s commitment to employing a diverse workforce, we will send you an equal opportunities form by email at the point of application submission.  This is entirely optional.  All information collected is done so separately and anonymously and is not linked in any way to your application Further information on how this data is collected and used will be provided at the point of collection.


How we use your personal data (legal basis for processing).  

We take your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.  The purposes and reasons for processing your personal data are detailed below: 


Legitimate interest:  

Omni and Osborne need to share and process your personal information in order to fulfil your request to apply to Osborne for employment



You have the option to decide if you would like to receive information regarding future roles and make your selection accordingly.  If at any point you change your mind, you can let us know by contacting


What if I decide I do not wish for my personal information to be used?  

If at any point you change your mind, you can ask for your application to be withdrawn or for your details to be deleted by contacting 


You also have the right to know  

  • What personal data we hold about you 

  • The purposes of the processing 

  • The categories of personal data concerned 

  • The recipients to whom the personal data has/will be disclosed 

  • How long we intend to store your personal data for 

  • If we did not collect the data directly from you, information about the source 


If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 


You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use. 


If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.


You can exercise your rights at any time by contacting 


Further details on how your personal information is processed by Omni RMS and Osborne and how to make a subject access request can be found in the following privacy statement  

 or by contacting the Osborne data protection officer at


Sharing and Disclosing Your Personal Information 

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. 


Omni Osborne use third parties to provide the below services and business functions. However, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice. 


Our Service Providers  

This includes external third party service providers such as accountants, auditors, legal advisors and other outside professional advisors; IT systems support and hosting service providers; technical engineers; data storage and cloud providers; internal reporting software providers, recruitment agencies  and other similar third party vendors and outsourced service providers that assist us in carrying out our business activities. 


International Transfers of Personal Information  

Personal information which you supply to us is generally stored and kept inside the European Economic Area.  However, due to the nature of the technologies required, your personal information may be transferred to third party service providers outside the EEA.  In such situations, Omni transfer the minimum amount of data necessary, anonymise it where possible and enter legal contracts to aim to ensure those third parties handle your personal information in accordance with this privacy policy and European levels of data protection. 


Technical and Organisational Measures 

Omni and Osborne take your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place


Consequences of Not Providing Your Data  

You are not obligated to provide your personal information to Osborne; however, as this information is required for us to consider an application, we will not be able to consider you for vacancies without it. 


How long will you keep hold of my information? 

If your application is successful, the applicant portal (Appellia) will store your information for a period of 12 months.  Your record will then be deleted.  As an Osborne employee, Osborne will continue to process your information for the duration of your employment and retain your information in line with the Osborne Document Retention and Archive policy.  


If your application is unsuccessful and no further application or contact is made for 12 months, your application will be deleted. 


Where you have consented to us using your details for direct marketing, we will keep such data for 12 months from the point of your application or until you notify us otherwise and/or withdraw your consent.


Special Category Data  

Owing to the services we offer, Omni and Osborne sometimes need to request sensitive personal information from you for the purpose of work finding services and enabling employment (Article 6(1)(f) and Article 9(2)(b) of the GDPR). Where we collect sensitive personal data, we will only request the information required for the specified purpose.


Lodging a Complaint 

Omni and Osborne only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority – ICO 


Omni RMS  

Charter House, Woodlands Road, Altrincham, WA14 1HF  

Data Protection Lead  

0161 929 4343


 Osborne Group 

Osborne, Fonteyn House, 47 – 49 London Road, Reigate, Surrey RH2 9PY 

Data Protection Officer 



T 0303 123 1113 



The following policy describes the different types of cookies and similar technologies that may be applied to all websites.


What are cookies? 

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

Some parts of the site may use cookies to remember your logged-in status (for logged-in users), and the current state of choices you have previously made. These are necessary for the operation of the site. 

Other parts of the site may use cookies to help us to understand how people use the website. 

The table below explains the cookies we use and why. Our Privacy Notice applies where personal information is captured. 

Cookie Name



A unique identifier that allows ASP.Net to maintain your session state. This is a temporary cookie that expires as soon asyou’rebrowsing session ends and is required to send requests to Appellia.


Your Appellia username, i.e. email address.


This cookie indicates that you have read and dismissed the cookie warning.


Analytics cookies. To provide information about your visit such as to count the number of unique visitors and see how much they move around the site. This helps us to know which areas of the siteare most valued and how best to updatethe site in future.



How can I change my cookie settings? 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or 

To opt out of being tracked by Google Analytics across all websites visit 

Please rotate your device to Landscape (horizontal) mode in order to use this application.